Haryana Launches AI Chatbot ‘Sarathi’ for Citizen Services

Sarathi emerged through the Haryana government as an AI-based chatbot which makes government documents and policies more accessible to the public. As part of his official launch Chief Minister Nayab Singh Saini introduced the AI-enhanced administrative solution which seeks to modernize governance. Through its instant access function 'Sarathi' enables citizens to instantly access 17,820 government documents resulting in simpler retrieval of official notifications, policies and acts and orders without bureaucratic delays.

Key Features of ‘Sarathi’:

• People can retrieve government policies along with notifications instantly without dealing with complicated government electronic portals.

• The system uses AI technology for thorough database exploration which enables it to generate accurate answers corresponding to user search terms.

• 24/7 Availability: Ensures access to government information at any time.

• User-Friendly Interface: Designed for easy navigation and accessibility.

AI in Governance:

• The Haryana Chief Minister Nayab Singh Saini started 'Sarathi' for advancing digital governance across the state.

• Through its functionality the chatbot enables the retrieval of information stored in 73,622 PDF pages which were previously scanned.

• The system retrieves data from official orders and acts in addition to policies and circulars as well as notifications.

• The system looks to decrease search labor while it functions to boost efficient public sector information retrieval capabilities.

Impact on Public Services:

• The service uses AI technology to enhance administrative processes thus decreasing official information retrieval time.

• People have better access to communicate with government policies through this system.

• Transparent governance policies benefit from this system which provides simple access to official documents.

• This initiative matches a developing nationwide trend because Indian states keep integrating AI solutions into their governance operations.

Conclusion

The Haryana government has launched 'Sarathi' to advance digital governance in the state through this important move. The application of artificial intelligence in the chatbot enhances public administration by creating better access combined with enhanced operational efficiency and transparency. The national movement to integrate AI in governance system works in tandem with this initiative to create government services that better serve citizens through technological advancement.